Joe Patti published a terrific article yesterday over at Butts In The Seats that examines some new thinking going on amid the field of Customer Relationship Management (CRM). What makes the conversation interesting is the school of thought among trend setters in the for profit world is begging to shift toward the thinking that CRM is dying out as the primary source of contact between businesses and customers.
12 Days Of Christmas: Orchestra Manager Edition
Ah, the stress of the holiday season; budgets closing, artists calling in sick, inclement weather, and more; all in one convenient headache inducing package. Well, let’s take some time and poke a little fun at the season and get in some venting at the same time with some new lyrics to The Twelve Days of Christmas.
Here It Is, Your Moment Of Holiday Zen
You know it, you love, it, and it just isn’t the holiday season without it: The Messiah Organist On Crack. If this holiday classic is new to you, give it moment and hang in there until the end; I’m sure you’ll agree that it’s 0:43 of unfiltered Messiah goodness.
So Much Drama
Although we don’t follow the comings and goings of the opera field very much, it’s high time to take a peek at what’s going on right now at the New York City Opera (NYCO). The beleaguered arts organization is on its tippy toes staring down into the precipice that is institutional oblivion following a prolonged and very nasty labor feud with a number of its resident artist unions.
So What's Up With Minnesota?
In case you missed it, the Minnesota Orchestra (MO) seems to be gearing up for trouble. The 12/7/2011 edition of the Minnesota Star Tribune published an article by Graydon Royce that reports the MO is posting a $2.9 million deficit, or slightly less than 10 percent on of their $30.4 million annual budget. What’s intriguing in this situation are the details from the orchestra’s leadership.