I enjoyed a good laugh the other day with a colleague about her tendency to be misinterpreted via her written communication. Personally, I find it analytical and concise, but interpretation is far from a universal trait.
If you’re like me and want to avoid succumbing to the evil that is using emojis in business communication, it pays to check the tone of your written communication.
To that end, I’ve been using IBM’s online tone analyzer to spot check my messaging and I highly recommend you do the same. I published an article ArtHacker with an overview of the tools and how to use them (spoiler: it’s super easy).