Are You Interested In Saving A Boat Load Of Money During Your Next Web/CRM/Ticketing Update?

If there’s one area where arts organizations have untapped expense reduction savings, it’s creating a more efficient process for integrating and updating your existing web, Box Office, and CRM systems. To that end, one of the most popular articles here for the past several years has been Understanding The Relationship Between Websites, Box Office, and CRM which I recently updated for 2016.

Adaptistration People 033In addition to general updates, the article continues to walk you through everything you need to know about what those systems are and how they integrate.

There’s also a brand new section about ecommerce that examines key items you need to be thinking about if your existing Box Office and CRM providers do not provide a robust enough ecommerce solution to fit your needs.

If you’re starting out on a process to update these systems, taking the time to internalize this content will go a long way toward helping you control expenses and get far more bang for your development buck.

Read Understanding The Relationship Between Websites, Box Office, and CRM Reloaded 2016

About Drew McManus

"I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.

I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.

In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.

For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink.

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