Over the weekend, I posted a query on Facebook asking what sorts of pain points they encounter when selecting individual seats during the online ticket buying process. The feedback has been fascinating so I thought I would expand on that here with a survey.
While I could populate the survey questions with options, I’m more interested in unfiltered feedback. As such, feel free to list as little or as much as you like. Having said that, I would be grateful if you could indicate when you’re talking about the seat selection process when using a mobile or desktop device.