Phone Home – An Adaptistration Survey

Some recent work for a client led me to think about how much time orchestras spend on creating and maintaining a telephone etiquette policy. Furthermore, I wonder how many managers out there have ever taken the time to call their organization just to see how the voice mail system and employee telephone etiquette measures up…

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Universal Truths

Although I generally don’t subscribe to many universal truths, some unexpected pre-gig warming up by musicians outside of my office this morning reminded me of one I do espouse: “for musicians, waiting for a gig to start is the same, regardless if it’s bagpipes or Bruckner.”