Reader Response: A Student’s view on ticket price

It’s funny how quickly we forget what our lives were like in our younger years. Recently I’ve been criticizing the industry for high ticket prices that exclude many young patrons. Several orchestra administrators have written in to remind me that their orchestras (as do most) offer student rush tickets for around the cost of a movie ticket. Although I did point out in the earlier article that these tickets have restricts and are few in numbers, I forgot how absolutely frustrating and demeaning an experience obtaining those tickets can be…

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Talk is cheap, tickets aren’t

Audience development is a big issue in this industry. Attendance is down, younger patrons are harder to attract, and subscription series are getting increasingly difficult to sell. In addition to all of the cultural, social, and marketing issues involved with this problem, I think a widely overlooked area is the cost of single tickets… Kennedy Center Director, Michael Kaiser coined the phrase “rich white guy” when describing today’s stereotypical orchestra patron, and he’s …

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Tomorrow’s Audience Today

Audience development. In the language of orchestral management that means getting people to show up for concerts. Those in the field are likely familiar with the Classical Music Consumer Segmentation Study conducted by the Knight Foundation, and if you aren’t I highly recommend taking a look. Although it isn’t a perfect study, it does help us begin to address this critical problem in an analytical fashion. Unfortunately, one point the study does …

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