Shop Talk, Last Call: Listen To The Situation
At the end of S01E07, guest Scot Silberstein inadvertently set up a fantastic topic for a Last Call installment around the idea of the Stephen R. Covey quote “Most people do not listen with the intent to understand; they listen with the intent to reply.” It triggered a fascinating exchange in how that applies to arts orgs and their audiences. [easy-tweet tweet=”If you’re marketing anything out of fear that people won’t …