Drew McManus on the Orchestra business | est. 2003

Drew McManus

My, What A Timely Article

Fri, Jan 1, 2016
Adaptistration People 155
It seems we weren’t the only ones thinking about customer relationship management (CRM) solutions via yesterday’s satisfaction survey (please submit your position if you haven’t done so already). Joe Patti published an article over at Butts In The Seats titled What Is On Your Customer Relationship Management Wishlist? where he solicits feedback on what sorts of features

How Satisfied Are You With Your CRM Provider?

Thu, Jan 1, 2016
Adaptistration People 181
There was a terrific Dilbert cartoon from 12/27/15 that does a great job at illustrating some of the strongest complaints I hear from arts managers about their interaction with customer relationship management (CRM) solutions and the providers who manage them. I posted the comic on the ArtsHacker Facebook page and solicited feedback on potential interest

Oh Yeah, I’d Swipe Right For That Font Combo

Wed, Jan 1, 2016
Adaptistraiton Minion Typography
For many performing arts orgs, January means you’re knee deep into next season’s design stage and for those of you who do your own design work, finding complementary font combos can become an overwhelming task. Fortunately, I published a post at ArtsHacker today that offers up a wealth of resources for keeping you from going too

Analyzing The Hartford Symphony Shutdown Threat Part 2

Tue, Jan 1, 2016
Adaptistration People 177
In Part 1, we examined the additional information provided by the Hartford Symphony Orchestra (HSO) in response to their 12/19/2015 statement saying that the orchestra’s board is considering shutting down operations at the end of January, 2016 if they are unable to reach an agreement on a new collective bargaining agreement (CBA) with their musicians.

Analyzing The Hartford Symphony Shutdown Threat

Mon, Jan 1, 2016
On 12/19/2015, a Hartford Symphony Orchestra (HSO) spokesperson was quoted in an Associated Press article saying that the orchestra’s board is considering shutting down operations at the end of January, 2016 if they are unable to reach an agreement on a new collective bargaining agreement (CBA) with their musicians. At the time, there were no
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