Web/Tech

#TBT Is There Such A Thing As Too Much Funding? (spoiler: yes)

Published on Thu, Jul 19, 18 at 2:00 am CDT | Updated on Thu, Jul 19, 18 at 6:20 am CDT by Drew McManus

Joe Patti published a thought provoking piece at Butts In The Seats which examines the development of technology to support the arts, a topic near and dear to my own arts admin heart. The inspiration for his post came from the Knight Prototype Fund awards announcement, a program I was keeping an eye on. Although the Knight Foundation has a good track record in supporting technology-based programs, they wouldn’t exactly rise …

If Your Organization Uses Google Maps, Routes, or Places, You May Need To Begin Paying For The Service

Published on Wed, Jul 11, 18 at 9:07 am CDT | Updated on Wed, Jul 11, 18 at 9:09 am CDT by Drew McManus

Good news and bad news: on July 17, 2018 Google’s new pricing structure kicks in for the use of Maps, Routes, and Places. Good news is it will go a long way toward ironing out a haphazard collection of existing APIs. Bad news is you’ll be required to create an account and a billing profile in order to use them. While most users will fall within the pricing plan’s free use parameters, …

An Example Of Technology Straightjackets

Published on Tue, Jun 26, 18 at 2:00 am CDT | Updated on Fri, Jun 29, 18 at 9:32 am CDT by Drew McManus

Last week’s post about limitations in many of the box office and customer relationship management (CRM) platforms that specialize in the performing arts field place artificial limitations on customer experience and revenue potential garnered some interesting direct feedback. Admittedly, I can get ahead of myself when it comes to creating a common frame of reference and several readers sent direct messages saying they couldn’t imagine what I was describing. Let’s take …

#TBT Straightjackets Of Our Own Design

Published on Thu, Jun 21, 18 at 2:00 am CDT | Updated on Wed, Jun 20, 18 at 3:53 pm CDT by Drew McManus

It never ceases to amaze me how often missed opportunities are a feature, not a bug. Here’s an example: Tuesday’s post about influencer marketing generated a user email that asked a great question. As a musician I share Holly’s aversion to comps, though, I use them when available. The ‘influencer’ model seems well-suited to the single ticket, brand building world. Another model I’ve tried to encourage would be, instead of comps, …

How to Avoid #SadStructuredData

Published on Fri, May 11, 18 at 2:00 am CDT | Updated on Thu, May 10, 18 at 4:48 pm CDT by Drew McManus

In order to really maximize your content in Google search results, you should be taking advantage of structured data. If you’re curious about why structured data is important, the simple explanation is without it, Google can’t really distinguish if your event is an event, a blog post, a press release, or a general article. That means those cool event dates/times which automatically show up in search results won’t happen if you …

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