Drew McManus
The Adjective That Must Not Be Named
Fri, Aug 8, 2014
by Drew McManus
here must be something in the water but regardless the reason it is tough not to miss the sharp uptick in the number of orchestra press releases coming in using the adjective that shall not be named…the b-word…beloved. If there’s a better example of old school “greatest-art” era promotional jargon that needs to go, I
Today Is the Last Day Of The Met As You Know It
Thu, Jul 7, 2014
by Drew McManus
It is deadline day for the Metropolitan Opera (Met) and if the organization and its union employees fail to reach an accord by midnight, it is expected that the employer will initiate a lock out. Over the past few days, union employees have been removing personal equipment and any other personal belongings they don’t want
Dear God, Another Calamity!
Wed, Jul 7, 2014
by Drew McManus
Not really, that’s just a headline to suck you in (although my apologies to any group coincidentally experiencing a calamity today) and that’s exactly what happened last week when I published the exact same article on 7/23 and 7/24 albeit different headlines. The article on 7/23 featured a very descriptive headline with a constructive slant,
Tell Me What You Know! Live Chat Patron Support
Tue, Jul 7, 2014
by Drew McManus
I had an interesting conversation with a colleague yesterday asking what I knew about live chat services to field patron inquires as an addition to email, phone, or social media offerings. From a technical perspective, it has never been easier to implement a solution, like LiveChatInc.com, via your website but it is still rare to
Glib Gelb’s Garish Gaffe
Mon, Jul 7, 2014
by Drew McManus
Over the weekend, the Metropolitan Opera (Met) Orchestra musicians and their employer engaged in a round of he-said, she-said PR exchanges in the wake of the musicians 84 page document examining what they define as administrative failings. Granted, there’s plenty of material there worth exploring but today’s post is going to examine a crucial bit
