Eventbrite Crosses Another Game Changer Threshold

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One year ago, we examined the latest offering from online ticket provider Eventbrite (EB) in the form of their reserved seating feature and on 3/23/15, they expanded on this with a full-fledged individual seat selection functionality. Geared very much toward performing arts orgs and presenters, the expanded offering includes the same dynamic seat map creation tools as the existing reserved seating solution. Having used the tool on a number of occasions, …

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Would You Only List One Online Ticket Price?

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I hope everyone from the Box Office and Marketing sectors takes a moment today to drop by Joe Patti’s Butts In The Seats post from 8/5/2013 where he asks colleagues about their practices with listing ticket price tiers online. What caught my attention, and I hope catches yours too, was the bit about his box office software provider suggesting they only list the highest ticket price level because it would inspire …

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Why Are We Still Calling It Will Call?

Traditions die hard in this field but one of the more baffling practices is the continued use of the term “will call” as the preferred name for the option of picking prepaid tickets up at the box office upon arriving at venue’s box office. Most newbies don’t know what “will call” means and when I talk to box office folks about this, most have noticed an increase in confusion over the …

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