How Satisfied Are You With Your CRM Provider?

Adaptistration People 181

There was a terrific Dilbert cartoon from 12/27/15 that does a great job at illustrating some of the strongest complaints I hear from arts managers about their interaction with customer relationship management (CRM) solutions and the providers who manage them. I posted the comic on the ArtsHacker Facebook page and solicited feedback on potential interest in one or more articles designed to help organizations avoid getting caught up in the sorts …

Read more

Oh Yeah, I’d Swipe Right For That Font Combo

Adaptistraiton Minion Typography

For many performing arts orgs, January means you’re knee deep into next season’s design stage and for those of you who do your own design work, finding complementary font combos can become an overwhelming task. Fortunately, I published a post at ArtsHacker today that offers up a wealth of resources for keeping you from going too far down that rabbit hole.

Analyzing The Hartford Symphony Shutdown Threat Part 2

Adaptistration People 177

In Part 1, we examined the additional information provided by the Hartford Symphony Orchestra (HSO) in response to their 12/19/2015 statement saying that the orchestra’s board is considering shutting down operations at the end of January, 2016 if they are unable to reach an agreement on a new collective bargaining agreement (CBA) with their musicians. Along with determining where the HSO’s shutdown threat falls within potential options, today’s post will dive …

Read more

Analyzing The Hartford Symphony Shutdown Threat

On 12/19/2015, a Hartford Symphony Orchestra (HSO) spokesperson was quoted in an Associated Press article saying that the orchestra’s board is considering shutting down operations at the end of January, 2016 if they are unable to reach an agreement on a new collective bargaining agreement (CBA) with their musicians. At the time, there were no additional details regarding what that meant and since the phrase can cover everything from a work stoppage to …

Read more

10 Resolutions That Will Make You An Expert HiPPO Exterminator

ArtsHacker.com

It’s time to cut back on the HiPPO populatiuon; and no I don’t mean the large, mostly herbivorous mammal found in sub-Saharan Africa, instead, we’re talking about the acronym HiPPO, which stands for Highest Paid Person’s Opinion. We’ve all wasted too much time during meetings and made decisions that didn’t produce the best potential return on investment due to a lack of data and in that void, HiPPOs love to spread their love. So …

Read more