Who Do You Think Does Mobile Ticketing Best?

It should come as no surprise to anyone that online ticket sales continue to comprise larger ratios of overall ticket sales and while desktop/laptop buying experience has improved in recent years, the mobile the ticket buying experience is still hit and miss.

Adaptistration People 196Having said that, there isn’t much hard data on online mobile ticketing buying experience that focuses on more than one or two systems.

As such, let’s crowdsource this and see if we can learn a little more about which organizations or ticketing platforms you think handle online ticket buying best. Meaning, which ones make it easy to select an individual seat without a silly amount of pinch to zoom and scrolling then complete the purchase process with the least amount of hassle.

And don’t limit your consideration to just the performing arts, be sure to consider movie theaters, clubs, airlines, conferences, etc.

Take a moment to share your thoughts in a comment or if you want to keep your observation’s private, send them along in an email.

About Drew McManus

"I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.

I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.

In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.

For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink.

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