All Around Good Advice

Now that the World Health Organization has declared COVID-19 a pandemic, it’s no long a question of whether performing arts organizations are going to take a hit, rather, how long they will need flinch. To that end, here’s some good advice from Vu Lee

Rinse and repeat for events.

Take This Time To Refine Your Narrative

While most groups facing shutdowns are still in controlled panic mode working out the logistics, that will eventually subside. Once it does, consider using the time to increase your engagement and interaction with stakeholders. Refine your narrative and make good use of the extra time patrons and supporters have if they aren’t at work.

Resist the temptation to toss the anxiety ball around and instead, create a genuine connection with your patrons. Increase your social presence, increase your reply rate, encourage interaction, and remain positive.

About Drew McManus

"I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.

I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.

In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.

For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink.

Related Posts