I had a client reach out toward the beginning of 2020 in a bit of a panic saying they were being targeted for a website accessibility lawsuit and word “leaked” from the plaintiff’s legal firm that local businesses could avoid getting caught up in the lawsuit if they used a particular accessibility compliance widget.
After reviewing the widget provider’s documentation, it was clear they knew the plugin wouldn’t bring a user’s site into compliance. They mentioned all of their plugin based solutions were only a “guide” but full compliance would require an organization to pay that business five figures for a “comprehensive solution review.”
As it turns out, this client wasn’t the only one trying to get scammed. UsableNet published a report at the end of 2020 highlighting reasons behind the sharp uptick in website accessibility lawsuits. sure enough, this exact scam is on their list. According to their research, using these empty promise solutions are one of the fastest growing reasons for getting targeted by a compliance lawsuit.
I published an article about this at ArtsHacker yesterday that takes a deeper dive into the report.