Get In On The Ground Floor

Have you ever wondered why your ticketing system is so difficult to use? Do you get exasperated at how freaking hard it is to get the data you need from your CRM? Do you drain hours wondering why you’re forced to use annoying workarounds to sell something as basic as a flex subscription (and why there’s no flex subscription product to begin with)?

I’ve been watching clients pull their hair out over frustrations like these for decades. This fall, I’m doing something about it. Along with an amazing team, we’re almost done creating the ticketing CRM arts organizations have been waiting for.

Right now, I want to tell you everything there is to know…but patience is a virtue. Having said that, I can provide a list of the fully integrated suite of features, and this is just the top-level overview:

  • Reserved Seating Ticketing
  • General Admission Ticketing
  • Subscriptions (Fixed, Flex, Build-Your-Own)
  • Memberships
  • Subscriptions
  • Grouped Products
  • Discount Codes
  • Vouchers
  • Loyalty Reward Programs
  • Guest and User Account Checkout
  • Reserved Seating Tickets
  • General Admission Ticketing
  • Streaming & Virtual Events
  • Digital & Print Tickets
  • Ticket Scanning & Access Control
  • Custom Reports
  • Direct to MailChimp Custom Audience Segmentation
  • Integrated Analytics Dashboards
  • Fundraising Campaigns
  • Donor Cultivation
  • One Time and Recurring Giving
  • Donor Cultivation Tools
  • Single Page Donation Pages

You’ll also enjoy the single best mobile experience of any performing arts ticketing system available. No add-ons needed. No third-party solutions. No nonsense. Just a user friendly, intuitive mobile experience that patrons will enjoy using.

My Venture Platform users get first crack at this bespoke ticketing and CRM platform, and several are signed up ready to go, but we’re busy creating capacity to onboard brand-new users as early as mid-August 2021. You can get on the invite list by signing up at UpStageCRM.io.

About Drew McManus

"I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.

I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.

In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.

For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink.

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