Commentary
Status Quo = Higher Profit?
Wed, Jun 6, 2022
by Drew McManus
As a follow-up to yesterday’s post, Joe Patti made a fascinating connection with something Vu Le recently published at Nonprofit AF where he encourages consultants to resist the payoff that often comes with pushing clients out of status quo comfort zones. At our best, consultants help bring in a new perspective and certain skills and
What’s The Problem?
Tue, Jun 6, 2022
by Drew McManus
Moneyball is one of those movies that never gets old and one of my favorite parts is the “What’s the problem?” scene where Brad Pitt, who played Oakland A’s general manager Billy Beane, is frustrated with his scouts when they refuse and/or are incapable of thinking differently about their core problems. Nutshell: it’s the setup
Alex Ross Could Not Be More Right
Wed, May 5, 2022
by Drew McManus
There’s a wonderful article by Alex Ross in the May 16, 2022 edition of The New Yorker where the author declares the South Dakota Symphony Orchestra (SDSO) is one of “America’s Boldest Orchestras.” Granted, he roped me in right out of the gate by framing the piece with a comparison of SDSO’s budget and the
Creating A Good User Experience Doesn’t Have To Include A Fight
Tue, May 5, 2022
by Drew McManus
When it comes to the concert experience, it’s impossible for anyone inside the business to go through the process with new patron empathy. Everything from buying tickets online to the in-person event are designed by people with varying degrees of experience with the process. Granted, I’ve been focusing on these questions as they apply to
#TBT Counterfeit Moneyball