#TBT Counterfeit Moneyball

Since we’re on a roll this week with the idea of Moneyballing the orchestra sector, it’s worth pointing out that there’s no shortage of examples where attempts to apply data driven analysis to conventional wisdom decision making can end in tears. For example: using historic repertoire sales data for future artistic planning. Mahler Meets Moneyball? Probably Not. Now, one area I would love to see some artistic planning data mining is …

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Status Quo = Higher Profit?

As a follow-up to yesterday’s post, Joe Patti made a fascinating connection with something Vu Le recently published at Nonprofit AF where he encourages consultants to resist the payoff that often comes with pushing clients out of status quo comfort zones. At our best, consultants help bring in a new perspective and certain skills and tactics that could really help an organization and its important work; plus, we help sustain the …

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What’s The Problem?

Moneyball is one of those movies that never gets old and one of my favorite parts is the “What’s the problem?” scene where Brad Pitt, who played Oakland A’s general manager Billy Beane, is frustrated with his scouts when they refuse and/or are incapable of thinking differently about their core problems. Nutshell: it’s the setup for the film’s overarching story of calling BS on conventional wisdom and the struggles involved with …

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Alex Ross Could Not Be More Right

There’s a wonderful article by Alex Ross in the May 16, 2022 edition of The New Yorker where the author declares the South Dakota Symphony Orchestra (SDSO) is one of “America’s Boldest Orchestras.” Granted, he roped me in right out of the gate by framing the piece with a comparison of SDSO’s budget and the salary of Chicago Symphony’s music director. The South Dakota Symphony Orchestra, the musical pride of Sioux …

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Creating A Good User Experience Doesn’t Have To Include A Fight

When it comes to the concert experience, it’s impossible for anyone inside the business to go through the process with new patron empathy. Everything from buying tickets online to the in-person event are designed by people with varying degrees of experience with the process. Granted, I’ve been focusing on these questions as they apply to the online process and much of that time is spent helping clients get past their own …

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