Drew McManus on the Orchestra business | est. 2003

Patron Service, Patron Experience, and Patron Care

Thu, Sep 9, 2019
by Drew McManus
Adaptistration People 053
Last year, I cancelled a membership at one of Chicago’s premier art museums due to an issue with promised member benefits. In this case, the museum designed a benefit to help sidestep a well-known pain point in the form of long entrance lines. It was simple: members receive expedited entry. It is an effective benefit
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I’ll Take The Job Description Turducken On Rye To-Go Please

Wed, Sep 9, 2019
by Drew McManus
Adaptistration People 020
It’s no secret nonprofit performing arts admins are overworked and underpaid. Fortunately, the issue is starting to get more attention but that hasn’t done much to curtail what I’ve noticed as a growing trend of stuffing an increasing amount of duties and responsibilities into single positions. Traditionally, you’ll find something resembling the following three-tiered structure
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Time To Update Your LinkedIn Profile

Tue, Sep 9, 2019
by Drew McManus
Adaptistration People 194
It’s the beginning of the season so now is as good a time as any to suck it up and update your LinkedIn profile. During its early years I assumed LinkedIn would be one of the numerous social media platforms to go extinct, but they’ve managed to make it through so regardless how many steps
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Happy Labor Day! Now Get Your Binge On

Mon, Sep 9, 2019
by Drew McManus
Take a moment to treat yourself today and get to learn about ins and outs of orchestra management from a humorous perspective by binge-reading all 157 episodes of  Who’s Minding The Score?, a satirical cartoon that provides a behind the scenes look orchestra life. It’s the ideal way to spend some of your Labor Day, really, just take
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IT’S NOW OR NEVER For Your Chance To Be A #20NTC Influencer

Fri, Aug 8, 2019
by Drew McManus
Adaptistration People 007
Today is the deadline for your chance to have a quantifiable impact on which sessions make it into the 2020 Nonprofit Technology Conference (#20NTC). 60 percent of decision-making juice comes from individual user votes so don’t think this is some sort of “we value your opinion until it comes time to make the decision” sort of thing.
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Adaptistration by Drew McManus LLC is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International.
Permissions beyond the scope of this license may be available at https://adaptistration.com/about/terms-of-use-and-permissions/.

PROFESSIONAL DISCLOSURE

Given the author’s position as an arts consultant and technology provider, he does not publish articles examining or focusing on current clients without first obtaining the client’s written permission.

EDITORIAL COMMITMENT

In order to ensure accuracy and provide a comprehensive perspective on any topic, I allow any individual or person officially representing an organization that appears in any Adaptistration article to submit a response which will be published, unedited. Responses are limited to 200 words and must address the issues at hand and the individuals and/or organizations must also be willing to maintain an open dialog for continued discussion.