If You’re A G Suite User, Google Voice May Be The Solution To Your Remote Workforce Telephone Problems

Among the myriad of operations-oriented problems orchestras are facing are how to handle telephone connectivity for office staff that now work remotely. Sure, you can forward calls but there may be a much better option at your fingertips in the form of Google Voice.

If your organization already has a G Suite for Nonprofits account, then you already have the infrastructure needed to roll out a phone solution that not only accommodates both an in-office and remote workforce but may very well offer a better service at a savings.

I published an article at ArtsHacker yesterday that provides an overview of the service and why it’s worth considering.

Looking For A Decentralized Office Phone Solution?

About Drew McManus

"I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.

I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.

In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.

For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink.

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