Sold-Out Ticket Scams Start Hitting Social Media

Scammers haven’t wasted any time attempting to suck blood from the turnip of burgeoning performing arts org concert activity. The latest attempt to exploit organizations targets events that are at capacity or sell out quickly thanks to limited numbers of seats available due to COVID restrictions.

The scam is straightforward enough:

  • Fake user posts a comment to an event post at your Facebook wall saying they have some of the limited quantity tickets but can’t attend.
  • Scammer claims to verify legitimacy of tickets.
  • Scammer requires the mark to send payment directly for tickets.

The buyer gets duped and the organization is left to deal with the aftermath of an angry ticket buyer.

As of right now, there’s not much you can do beyond the following:

About Drew McManus

"I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.

I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.

In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.

For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink.

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