Drew McManus on the Orchestra business | est. 2003

Applying A Mix Of Empathy And UX To Offer New Ticket Buyers What They Want

Mon, Mar 3, 2022
by Drew McManus
One of the more intriguing parts of designing the reserved seating process for UpStage was the user testing. It’s rare for nonprofit performing arts organizations to spend much time designing their online ticket experience around the new ticket buyer and that only leaves money on the table and untapped potential. When designing UpStage’s process, we
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#TBT Remembering The Value Of Cultural Diplomacy

Thu, Mar 3, 2022
by Drew McManus
While it should come as no surprise to see the global response to arts and culture organization breaking ties with conductor Valery Gergiev and soprano Anna Netrebko, the announcement from The Metropolitan Opera that they “can no longer engage with artists or institutions that support Putin or are supported by him” invites the question of
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Time For Some Updates At Inside The Arts

Wed, Mar 3, 2022
by Drew McManus
Back in November, Inside The Arts crossed the 14 year mark and I intended to roll out some design updates then but as things got pushed back a few months. Fortunately, design updates are patient and I managed to wrap things up and pushed everything live yesterday. While the homepage is where you’ll notice the
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Malicious Misinformation In Action And What You Can Do To Stop It

Tue, Mar 3, 2022
by Drew McManus
As a follow-up to last Friday’s post about reviewing your cybersecurity plans, I have a real-world example for item #5 from that list: “Keep a very close eye on your websites and email clients to make sure they are not compromised and being used to spread malware or misinformation.” Since the invasion of Ukraine, there’s
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Adaptistration by Drew McManus LLC is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International.
Permissions beyond the scope of this license may be available at https://adaptistration.com/about/terms-of-use-and-permissions/.

PROFESSIONAL DISCLOSURE

Given the author’s position as an arts consultant and technology provider, he does not publish articles examining or focusing on current clients without first obtaining the client’s written permission.

EDITORIAL COMMITMENT

In order to ensure accuracy and provide a comprehensive perspective on any topic, I allow any individual or person officially representing an organization that appears in any Adaptistration article to submit a response which will be published, unedited. Responses are limited to 200 words and must address the issues at hand and the individuals and/or organizations must also be willing to maintain an open dialog for continued discussion.