Status Quo = Higher Profit?

As a follow-up to yesterday’s post, Joe Patti made a fascinating connection with something Vu Le recently published at Nonprofit AF where he encourages consultants to resist the payoff that often comes with pushing clients out of status quo comfort zones. At our best, consultants help bring in a new perspective and certain skills and tactics that could really help an organization and its important work; plus, we help sustain the …

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What’s The Problem?

Moneyball is one of those movies that never gets old and one of my favorite parts is the “What’s the problem?” scene where Brad Pitt, who played Oakland A’s general manager Billy Beane, is frustrated with his scouts when they refuse and/or are incapable of thinking differently about their core problems. Nutshell: it’s the setup for the film’s overarching story of calling BS on conventional wisdom and the struggles involved with …

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The Value Of A Paid Project Evaluation

Now that organizations are starting to emerge from pandemic operating mode, I’m starting to see an uptick in the number of groups requesting proposals for website and/or ticketing CRM projects. While the request for proposal (RFP) process is a tried-and-true method for finding providers, it’s not your only option. In many cases, it may not be your best option. Proposals tend to suffer from detail deficiencies and they don’t offer any …

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Minimum Viable Anything Is An Oxymoron

Since launching UpStageCRM, the concept of Minimum Viable Product (MVP) has been paramount on my mind for the last two years. If you aren’t already familiar with the concept, Minimum Viability is a version of something, like a product, with enough features to be functional and provide value to users. Going from an idea to a clear list of MVP features is far easier than it sounds; in fact, the entire …

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Not All Mobile Users Are Right-Handed

For whatever reason, I still see a lot of web design on mobile devices fall into the trap of using buttons that align primarily with the left or right side of the screen. For a low to mid priority call to action, that may be okay but for your highest priority items, like Buy Tickets, you want to use a little UX knowledge to arrive at the best option. To that …

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