Box Office
Show Of Hands: Who Is Interested In On-Demand Ticket Printing?
Wed, Aug 8, 2022
by Drew McManus
H/T Michael Granados for posting a link to a blog post by on-demand ticketing provider WW&L where they espouse the benefits of on-demand event ticketing. Nutshell: instead of paying for ticket printers, stock, and related labor costs, performing arts organizations can outsource the entire thing to a third-party provider. I’ve had a number of conversations
When Was The Last Time You Trusted An Organization To Pick Your “Best Seats Available”
Fri, Aug 8, 2021
by Drew McManus
Anyone who has purchased a choose-your-own seat ticket to a performing arts event has probably seen the obligatory “Best Seats Available” option. In theory, its purpose is to assist ticket buyers who aren’t familiar with the venue to select good seats, but the reality is it’s a way to push seats an organization wants to
Seat Selection Survey Results. So. Many. Hurdles.
Mon, Jul 7, 2021
by Drew McManus
It’s no secret that even the best marketing campaigns are worthless if something prevents your target from completing the transaction. Consequently, the more we know about those hurdles, the better. For most performing arts organizations, allowing ticket buyers to select their own seats is a strong selling point. But if online buyers find that process
Are You Thinking About Ticket Fees?
Tue, Jun 6, 2021
by Drew McManus
I just want to kick off this topic by posting a Tweet thread from the always sharp Lisa Hirsch, better known to some as the author of The Iron Tongue Of Midnight. Lisa has routinely tracked how organizations assign and deal with fees so it comes as no surprise to see she’s approaching this subject
Be A Part Of The Solution: Vaccination Requirements