Seat Selection Survey Results. So. Many. Hurdles.

It’s no secret that even the best marketing campaigns are worthless if something prevents your target from completing the transaction. Consequently, the more we know about those hurdles, the better. For most performing arts organizations, allowing ticket buyers to select their own seats is a strong selling point. But if online buyers find that process frustrating, that strength becomes a weakness. To that end, the more the sector as a whole …

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What Are You Seat Selection Pain Points?

Over the weekend, I posted a query on Facebook asking what sorts of pain points they encounter when selecting individual seats during the online ticket buying process. The feedback has been fascinating so I thought I would expand on that here with a survey. While I could populate the survey questions with options, I’m more interested in unfiltered feedback. As such, feel free to list as little or as much as …

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Survey: What Do You Think About Donor Cultivation Tracking Software?

Over the years I’ve had some fascinating conversations with development professionals on the pros and cons of donor cultivation tracking software. By and large, those I speak with either swear by them or curse them as a one-size-fits-none time suck. With the explosion of purpose-built apps, there are quite a few dedicated donor management apps, most of which offering some pretty slick cultivation tracking tools. Some are completely self-contained while others …

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Orchestra Admin Employment Status Update Survey Results

First and foremost, I want to extend a big thank you to everyone who took the time to submit a response for the employment status update survey. It’s not easy to talk about the pressures of looking for work, which makes this terrific response that much more meaningful. Just over 100 responses arrived and according to that information, finding work after being laid off, furloughed, or seeing your position eliminated during …

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If You Haven’t Completed The Employment Status Update Survey, Please Do

The initial responses to last week’s survey asking orchestra managers who lost their position over pandemic shutdowns to provide an update on their employment status has been both sobering and revealing. So far, the vast majority of respondents have yet to find a replacement position and a few respondents have been kind enough to provide useful details about their situation. For example, one manager indicated that while they were initial laid …

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