Drew McManus on the Orchestra business | est. 2003

Commentary

What Orchestra Musicians Might Learn From The Current UAW Strike

Tue, Oct 10, 2019
by Drew McManus
Adaptistration People 040
How important is equal pay for equal work in today’s unionized orchestra environment? We examine this issue on a regular basis as it relates to substitute musicians, but the recent Chicago Symphony Orchestra (CSO) work stoppage highlights a growing inequality at living wage orchestras between veteran and new-hire musicians by forcing the latter into a
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Will Gelb’s Tenure Survive The Latest Met Scandal?

Fri, Sep 9, 2019
by Drew McManus
Adaptistration People 136
In case you aren’t already familiar with the PR crisis unfolding in real-time at Metropolitan Opera, here’s a quick overview: Singer Plácido Domingo, who is facing multiple accusations of sexual misconduct, was scheduled to appear as part of the company’s Macbeth In response to internal and external concerns, Met general manager, Peter Gelb, confirmed Domingo
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Do We Really Want To Find Out How Much Is Too Much?

Mon, Sep 9, 2019
by Drew McManus
Adaptistration People 065
William Blake wrote “you never know what is enough unless you know what is more than enough” and while that packs plenty of good, it isn’t something you should want when thinking about how far you can push employees beyond a breaking point. Joe Patti published a thought-provoking post last week about the discouraging earning
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Tomorrow Is Baltimore’s Next Waypoint

Tue, Sep 9, 2019
by Drew McManus
Adaptistration People 140
Update: 9:10am CT: BSO musicians file unfair labor practice. Wednesday, 9/11/19, is the next threshold in the ongoing Baltimore Symphony Orchestra (BSO) work stoppage. Technically, the employer has ended their lockout and is offering musicians work but that seemingly simple term has a gargantuan asterisk attached. The problem is there’s still no new contract nor
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Patron Service, Patron Experience, and Patron Care

Thu, Sep 9, 2019
by Drew McManus
Adaptistration People 053
Last year, I cancelled a membership at one of Chicago’s premier art museums due to an issue with promised member benefits. In this case, the museum designed a benefit to help sidestep a well-known pain point in the form of long entrance lines. It was simple: members receive expedited entry. It is an effective benefit
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Adaptistration by Drew McManus LLC is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International.
Permissions beyond the scope of this license may be available at https://adaptistration.com/about/terms-of-use-and-permissions/.

PROFESSIONAL DISCLOSURE

Given the author’s position as an arts consultant and technology provider, he does not publish articles examining or focusing on current clients without first obtaining the client’s written permission.

EDITORIAL COMMITMENT

In order to ensure accuracy and provide a comprehensive perspective on any topic, I allow any individual or person officially representing an organization that appears in any Adaptistration article to submit a response which will be published, unedited. Responses are limited to 200 words and must address the issues at hand and the individuals and/or organizations must also be willing to maintain an open dialog for continued discussion.