Drew McManus on the Orchestra business | est. 2003

Marketing

Are You Ready For Some Hard Marketing Truths?

Fri, Apr 4, 2021
There’s a great article by Janet Balis in the 3/10/21 edition of the Harvard Business Review titled 10 Truths About Marketing After the Pandemic. Item #2 really caught my attention: Old truth: “You are competing with your competitors.” New truth: “You are competing with the last best experience your customer had.” Balis examines some strategies

Looking At The Business Through Merlot Colored Glasses

Mon, Apr 4, 2021
I’m all for finding ways to infuse wine into the live concert experience. But while my own interest tends to start and stop at the actual consumption, others are giving the subject it the attention it deserves. Case in point, violinist Holly Mulcahy recently published an article at Neo Classical that casts an eye toward

If There Was Ever A Time To Consider Loyalty Programs, It’s Now

Thu, Jan 1, 2021
A recent post from Joe Patti examines a report from the Advisory Board for the Arts that found “while people may donate at a certain level to gain perks, taking away those perks won’t cause them to reduce their giving, by and large.” This is certainly good news for arts orgs in a post-COVID environment,

Nothing Says Safe Like Floor Stickers (Seriously)

Thu, Dec 12, 2020
The ever thoughtful Joe Patti published one of those right topics and the right time posts at ArtsHacker that examines the value of thinking about updating your venue images now that we have some vaccinated light at the end of the pandemic tunnel. Even pre-Covid the general guidance for promotional images and text was to

#TBT Modifiers Matter

Thu, Aug 8, 2020
Granted, today’s #TBT post is only a few months old but the most recent batch of cancellation notices arriving in my inbox indicate we could all use take a breath and remember that modifiers matter. There are still far too many instances of adjectives and adverbs that project a defeatist attitude when messages should gravitate
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