Drew McManus on the Orchestra business | est. 2003

Public Relations

The Latest #MeToo Accusation Turns Into A Lesson On How Not To #PR

Mon, Jul 7, 2019
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The 7/25/2019 edition of the Philadelphia Inquirer published an investigative article by Tricia L. Nadolny and Peter Dobrin that reports on alleged sexual assault at the Curtis Institute against a minor by a renowned violin teacher. To make matters worse, the victim alleges the school’s leadership actively buried her allegations then belittled the accuser. The

So Is This A Remark That Sows, Or A Remark That Reaps?

Wed, Mar 3, 2019
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The Chicago Symphony Orchestra Association held its second teleconference press conference on Monday, 3/18/19 and as luck would have it, I’ve been unable to attend both. Nonetheless, Chicago Tribune reporter Howard Reich authored an article for the paper’s 3/18/19 edition that includes his overview of the conversion. While most of the conversation seems unremarkable, one

Is There Ever A Time Where Two Wrongs Make A Right?

Wed, Jun 6, 2018
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Every now and then, we get to watch a “don’t do it this way” scenario unfold in real-time. Case in point, the recent Twitter spat between Vancouver Symphony Orchestra (VSO) music director, Bramwell Tovey, and American University Associate Professor CAS – Performing Arts and author of The Artful Manager culture blog, Andrew Taylor. What Happened

Signs That Your PR Problem Is Worse Than You Think

Fri, May 5, 2015
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Recently, an advertisement from Microsoft masquerading as an infographic crossed my path which deserves credit because it took a moment to realize it was an ad. But once you get past that item, it becomes clear that it is an attempt to dig up out of a very deep PR hole. Titled “5 Microsoft Azure

The New Face Of Damage Control

Mon, Apr 4, 2015
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The Toronto Symphony Orchestra (TSO) / Valentina Lisitsa firestorm is a good reminder that capable damage control and responsible flexing of social media muscle are important skills to develop and maintain. For organizations, damage control seems to be a lesson that is slow to matriculate. Remember the Richard Dare/NJSO crisis or the Detroit Symphony scrambling to
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