The New Face Of Damage Control

Adaptistration People 028

The Toronto Symphony Orchestra (TSO) / Valentina Lisitsa firestorm is a good reminder that capable damage control and responsible flexing of social media muscle are important skills to develop and maintain. For organizations, damage control seems to be a lesson that is slow to matriculate. Remember the Richard Dare/NJSO crisis or the Detroit Symphony scrambling to backtrack on comments about hiring replacement musicians? Just wind your way through Adaptistration’s archives and you’ll …

Read more

2011 Canadian Orchestra Website Review: Overall Rankings

Between 10/12/11 and 11/04/11, 14 professional orchestra websites were examined and ranked by how well they presented their concert schedule, sold tickets, facilitated making donations, provided organizational information, utilized dynamic content, and on overall content and functionality on both desktop and mobile platforms.

Read more

Next Stop, Lawyerville

On Sunday, 7/24/2011 I had a good bit of fun as the guest on SoundNotion.tv, the new music and music news video podcast. The topics were quite diverse and as always, the SoundNotion hosts (David MacDonald, Sam Merciers, and Nate Bliton) were their regular inquisitive/challenging/edgy selves; simply put, they are an interested and interesting group.

Read more

2010 Canadian Orchestra Website Review: Trends and Detailed Scores

By and large, it was a fairly neutral year most Canadian orchestra websites. The average score inched up a bit and most of the changes in rank took place among the groups that scored toward the middle…

Read more

2010 Canadian Orchestra Website Review: Overall Rankings

Between 9/25/10 and 10/12/10, 14 professional Canadian orchestra websites were examined and ranked by how well they presented their concert schedule, sold tickets, facilitated making donations, provided organizational information, utilized dynamic content, and on functionality….

Read more