Friday Client Sugar

It’s always invigorating when working with great clients and a few weeks back, I had the pleasure of launching the redesigned Kansas City Repertory Theatre website: Everyone inside the organization was just wonderful to work with from the initial inquiry call to checking off the final punch list item. And because we operate on an annual license fee-based system that includes unlimited training and support, I get to interact with …

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The First Step In Preparing For Post Net Neutrality Slowdowns Is Creating Speed And Performance Benchmarks

Here it is: the first of several installments on what you can do to push back again impending slowdowns once #netneutrality is gone.  I published this at yesterday and it provides step by step instructions on how to use three of the most popular page speed test tools:, GTmetrix, and Pingdom. With loads of screencaps, it provides everything you need to get started and have confidence in reading results and turning them into action. …

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There’s Something Called Ghost Referral Spam?

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Do you know if your Google Analytics data is corrupted by ghost referral spam? Wait, I didn’t know Google Analytics data could get spammed. What’s ghost referral spam or for that matter, regular referral spam? Unlike most types of spam you’re probably familiar with already, referral spam doesn’t actually interact with your website directly (which is good) so there’s no real security risk (super good), but it will mess with your metrics data in a …

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Stepping Up The Nonprofit CRM Challenge

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Customer Relationship Management (CRM) systems seem to be a popular topic this season; in July, 2015, Nonprofit Quarterly ran an article that discussed the rabbit hole that is evaluating and identifying CRM proposals (which we examined here) and the 8/12/2015 edition of published an opinion piece by a CRM CEO lamenting the lack of providers in that field which offer nonprofits solutions they really need (h/t You’veCottMail). The latest article, …

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There’s a Downside To Success


Simply put, business is booming. Back in January I published an article about the growth going on within The Venture Platform segment of my business and since then, the rate of increase has only picked up; moreover, a similar uptick in non-tech related consulting work kicked in shortly after the New Year. The only downside to this is a reduced amount of time to dedicate toward some of the long standing …

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