How important is process an organization uses to achieve a goal? I’ve been putting some extra thought into this question lately because an increasing number of nonprofit organizations have been doing one of two things: improving the internal relationship between constituents via an inclusive shared process or damaging those relationships with a faulty process.
You Just Can’t Beat A Personal Connection
A recent article in the Philadelphia Inquirer caught my attention; it examines the use of visual imagery during orchestra concerts. The article’s writer, David Patrick Stearns, does a good job with the piece but I think the industry is missing a fundamental fact about the best way to connect to a new audience. All of the visualizations in the world won’t bring people into concert halls in any great numbers. At …