How important is process an organization uses to achieve a goal? I’ve been putting some extra thought into this question lately because an increasing number of nonprofit organizations have been doing one of two things: improving the internal relationship between constituents via an inclusive shared process or damaging those relationships with a faulty process.
There’s an article in the Traverse City Record Eagle by Tom Carr today that reports that the Interlochen Center for the Arts (ICA) has undertaken a “Thanksgiving week massacre” and:
” mailed pink slips to 37 summer camp instructors, some of whom taught there for decades.”
When asked why they decided to terminate so many contracts, the article quotes ICA president Jeff Kimpton as saying…