Understanding The Relationship Between Websites, Box Office, and CRM

Ever since publishing an article in July, 2011 that explained the differences between Apps and Mobile Websites I have wanted to tackle another web related issue that tends to be the source for much confusion; in particular, the differences between websites, box office, and customer relationship management solutions (CRM) along with where they do and do not intersect.

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Some Heavy Thinking On CRM

Joe Patti published a terrific article yesterday over at Butts In The Seats that examines some new thinking going on amid the field of Customer Relationship Management (CRM). What makes the conversation interesting is the school of thought among trend setters in the for profit world is begging to shift toward the thinking that CRM is dying out as the primary source of contact between businesses and customers.

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12 Days Of Christmas: Orchestra Manager Edition

Santa

Ah, the stress of the holiday season; budgets closing, artists calling in sick, inclement weather, and more; all in one convenient headache inducing package. Well, let’s take some time and poke a little fun at the season and get in some venting at the same time with some new lyrics to The Twelve Days of Christmas.

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