Time To Get Your GDPR On

On May 25, 2018, the European Union’s (EU) new General Data Protection Regulation (GDPR) regulations related to personal data collection will go into effect.  A quick google search will produce a wide range of sources capable of providing an overview but in a nutshell, it means that if your organization processes personal data of EU citizens, you must comply with required consent measures.

If your organization collects and stores user EU citizen data (often referred to in the regulations as “data subjects”), the individual providing the information needs to be aware of it and give permission before any action is taken.

I would be willing to bet that most orchestra and opera organizations have at least one EU citizen’s data on-hand and if they purchased tickets or made a donation, then you definitely need to pay attention to these new regulations.

I published an article at ArtsHacker yesterday that dives into this issue. It’s a good place to begin learning about how the GDRP might impact your organization.

Are You Ready For GDPR Compliance?

 

About Drew McManus

"I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.

I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.

In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.

For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink.

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