Year: 2021

Things May Be Coming To Head At The Met

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First AGMA (American Guild of Musical Artists) settled and now IATSE (International Alliance of Theatrical Stage Employees). While neither side in the agreement has released information about the deal, the folks over at OperaWire.com have an inside source that says Met General Director Peter Gelb fell far short of the cuts he went to war over. Per information supplied to OperaWire, the agreement was struck early on Saturday morning and includes a …

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What Are You Seat Selection Pain Points?

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Over the weekend, I posted a query on Facebook asking what sorts of pain points they encounter when selecting individual seats during the online ticket buying process. The feedback has been fascinating so I thought I would expand on that here with a survey. While I could populate the survey questions with options, I’m more interested in unfiltered feedback. As such, feel free to list as little or as much as …

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Did You See The News About The PayPal Fee Increase For Nonprofits?

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Just a quick post today to point out that even though they didn’t make much noise about it, PayPal recently announced a range of fee increases that go into effect Aug 2, 2021. For nonprofits, the new rate includes a 63% increase to the per transaction rate ($.30 to $.49). This will hit groups looking to maximize micro-donations especially hard. I can say that most of my Venture users utilize Stripe …

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Showing Salaries Is Finally Catching On So Why Pump The Brakes?

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It’s taken a few decades but nonprofit performing arts orgs are finally becoming comfortable with including salary ranges and hourly rates in job postings. The road from there to here was long and uphill; for instance, when Arts Admin Jobs began in 2011, I included a salary range field as a mandatory item and employers spurned it as they would a rabid dog. Once I relented and removed the requirement, listings …

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The Time To Reset Fees Is Now

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Ticket fees are always a sensitive topic but if there were ever a better time for organizations to revisit how setting fees and communicating those decisions to ticket buyers, it’s now. Following up on yesterday’s post about how orchestras should be reconsidering their ticket fee structure, it’s something I wasn’t actively thinking about until Lisa Hirsch starting writing about her encounters with post-pandemic ticket fees. In one tweet she points out …

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