Drew McManus on the Orchestra business | est. 2003

Things May Be Coming To Head At The Met

Tue, Jul 7, 2021
by Drew McManus
First AGMA (American Guild of Musical Artists) settled and now IATSE (International Alliance of Theatrical Stage Employees). While neither side in the agreement has released information about the deal, the folks over at OperaWire.com have an inside source that says Met General Director Peter Gelb fell far short of the cuts he went to war over.
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What Are You Seat Selection Pain Points?

Mon, Jul 7, 2021
by Drew McManus
Over the weekend, I posted a query on Facebook asking what sorts of pain points they encounter when selecting individual seats during the online ticket buying process. The feedback has been fascinating so I thought I would expand on that here with a survey. While I could populate the survey questions with options, I’m more
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Did You See The News About The PayPal Fee Increase For Nonprofits?

Fri, Jul 7, 2021
by Drew McManus
Just a quick post today to point out that even though they didn’t make much noise about it, PayPal recently announced a range of fee increases that go into effect Aug 2, 2021. For nonprofits, the new rate includes a 63% increase to the per transaction rate ($.30 to $.49). This will hit groups looking
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Showing Salaries Is Finally Catching On So Why Pump The Brakes?

Thu, Jul 7, 2021
by Drew McManus
It’s taken a few decades but nonprofit performing arts orgs are finally becoming comfortable with including salary ranges and hourly rates in job postings. The road from there to here was long and uphill; for instance, when Arts Admin Jobs began in 2011, I included a salary range field as a mandatory item and employers
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The Time To Reset Fees Is Now

Wed, Jun 6, 2021
by Drew McManus
Ticket fees are always a sensitive topic but if there were ever a better time for organizations to revisit how setting fees and communicating those decisions to ticket buyers, it’s now. Following up on yesterday’s post about how orchestras should be reconsidering their ticket fee structure, it’s something I wasn’t actively thinking about until Lisa
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Adaptistration by Drew McManus LLC is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International.
Permissions beyond the scope of this license may be available at https://adaptistration.com/about/terms-of-use-and-permissions/.

PROFESSIONAL DISCLOSURE

Given the author’s position as an arts consultant and technology provider, he does not publish articles examining or focusing on current clients without first obtaining the client’s written permission.

EDITORIAL COMMITMENT

In order to ensure accuracy and provide a comprehensive perspective on any topic, I allow any individual or person officially representing an organization that appears in any Adaptistration article to submit a response which will be published, unedited. Responses are limited to 200 words and must address the issues at hand and the individuals and/or organizations must also be willing to maintain an open dialog for continued discussion.