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Grand Rapids Ratifies Five Year Agreement, Here Are The Details You Need To Know
Wed, Apr 4, 2016
by Drew McManus
After an official ratification process, the Grand Rapids Symphony’s (GRS) tentative five season long collective bargaining agreement (CBA) is now a done deal. The GRS and musicians issued statements on 4/5/2016 announcing the new five-year deal, which be implemented retroactively for the current 2015/16 season. Among the numerous details, one in particular worth pointing out
Crawling Into The Minds Of Millennials
Thu, Jan 1, 2016
by Drew McManus
In what often feels like an out of control, downhill tumble in the search for Millennial ticket buyers, the orchestra field routinely implements a variety of efforts to survey, analyze this demographic but sometimes, they show up right on your doorstep with everything you want to know. Case in point, Sarah Vansandt is a Millennial
How Satisfied Are You With Your CRM Provider?
Thu, Jan 1, 2016
by Drew McManus
There was a terrific Dilbert cartoon from 12/27/15 that does a great job at illustrating some of the strongest complaints I hear from arts managers about their interaction with customer relationship management (CRM) solutions and the providers who manage them. I posted the comic on the ArtsHacker Facebook page and solicited feedback on potential interest
Following Up On The Movement To Improve Workplace Satisfaction
Wed, Oct 10, 2015
by Drew McManus
Several weeks ago, we examined the value of improving workplace satisfaction within the orchestra field via grassroots efforts; specifically, increasing the quantity and frequency of reviews from arts administrators and staffers about their respective institutions at GlassDoor.com. Since then there has been a noticeable increase in reviews with 10 new entries at seven orchestras. Of
Box Office Tip: Don’t Send Your Ticket Buyers To Hell