As the orchestra business watches Cleveland and Seattle with bated breath, it is difficult to wonder if events at these two larger budget organizations will have any impact on the business as a whole. And it isn’t just insiders who are paying attention, music critics, cultural reporters, bloggers, and just about any other stakeholder with a social media account is wondering aloud how events will unfold…
Labor Relations
A Worthwhile Concessionary Agreement Part 2
Part 1 in this set of articles examined the concept of board atrophy, a general deterioration of board stewardship, and how it is impacting an orchestra’s fundraising performance amidst the economic downturn. For the most part, this is every bit as serious a threat to the future of orchestras as the actual economic downturn. Today’s installment is going to examine a recent concessionary agreement at the Utah Symphony & Opera (US&O) that contains provisions designed to combat board atrophy…
Something Every Good Manager Knows
Earlier this week, the International Conference of Symphony and Opera Musicians (ICSOM) published a copy of the comments delivered to the American Federation of Musicians’ (AFM) International Executive Board (IEB) on 7/27/2009 by its chairman, Bruce Ridge. ICSOM describes the comments as “critical of the delayed and subverted process through which the President of the AFM hired the new director of the Symphonic Services Division (SSD).” We’ve examined this issue in two recent posts (here and here) and the publication of Ridge’s comments sheds additional light on what appears to be a growing struggle within the AFM over representation and services rendered.
A Matter Of Representation
Hot off the heels of the personality vs. process post a few days ago that examined the current conflict between the American Federation of Musicians (AFM) and its player conferences, the International Conference of Symphony and Opera Musicians (ICSOM) went public with a list of objections against the current AFM leadership. The material includes numerous references to the gap between revenue originating from orchestra musicians via work dues (the player conferences) and the services provided by the AFM…
The Empire Strikes Back
Crisis management public relations is never easy and there is a good reason entire PR firms exist for the sole purpose of helping individuals and organizations’ deal with negative press in a way that marginalizes damage and ultimately brings about favorable public opinion. Traditionally, orchestras tend to deal with negative press using one a few blunt tools that aren’t very effective in bringing about the sort of change appropriate crisis PR management can accomplish. One common example is to responding to negative public attention that doesn’t merit much hope for changing views is to lash out against the author, which is known as argumentum ad hominem, a logical fallacy often employed by politics as a propaganda tool…