Web/Tech

Net Neutrality Is Back On The Table

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It’s become clear that reversing the repeal of Net Neutrality, regulations that require Telecom providers (Comcast, Verizon, Time Warner, and ATT&T) to deliver all web content at the same speed, is a serious policy agenda for the Biden administration. Here’s why this is a very good thing for arts and culture organizations. Last July, the Biden administration quietly issued an executive order on internet access competition, which encouraged the FCC to …

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GoDaddy’s Managed WordPress Data Breach And What You Should Do If It Impacts Your Organization

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On November 22, 2021, GoDaddy informed the Securities and Exchange Commission (SEC) of a security breach for 1.2 million users on its managed WordPress servers. According to the report, the breach impacted users as far back as September 6, 2021. Let’s review what that means and what your organization should do if you utilize GoDaddy’s hosted WordPress management. Confirm Whether You Use The Service If your org uses WordPress, that doesn’t …

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It’s Never Too Early Or Too Late To Learn About Eye Tracking In Mobile User Experience Research

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Just a quick post today to point out an excellent article by Mariana Macedo at Smashing Magazine that examines eye-tracking within mobile devices, an endeavor most nonprofit performing arts orgs won’t have the luxury of exploring. As a result, resources like this are that much more valuable in that they allow groups insight into larger patterns that can translate to their own sites. There’s a good bit of basic information to …

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The Days Of Dedicated Fundraising CRMs Are Numbered

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I’ve seen several friends and colleagues chatting about a 10/5/2021 article at thenonprofittimes.com which examines the rapidly changing environment of online development. With the subtle headline Fundraisers Wrestling With Tech As Giving Plows Forward, the article doesn’t shy away from addressing some of the biggest self-inflicted hurdles that prevent organizations from maximizing their development efforts. At the top of that list is the need to wean development professionals off of fundraising-specific …

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Tell Us How You Really Feel

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A 9/25/21 Facebook post from conductor David Leibowitz caught my eye because it’s hard to miss something that begins with “Dear Met Opera: F*** you for your incredibly horrible online ticket purchasing site.” The full post provides more context: Dear Met Opera: F*** you for your incredibly horrible online ticket purchasing site. Timing out before one can pay is not good customer relations. I guess that when you don’t give a …

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