Putting Out Some Fires

Yesterday’s article generated a good bit of direct email messages from managers across the country. Some enjoyed the article and found it enormously useful and others were very upset. In the case of the latter group, the issue mentioned most often could be summed up as displeasure over focusing on the negative without offering solutions otherwise. I can understand where that would bother some but at the same time, I did publish an article a few weeks ago entitled A Meaningful Approach To Concessions which functions as the antithesis to yesterday’s post…

Right around the same time this article was published, I posted another piece entitled Good News About The Negotiation Process which examined the positive results from a healthy negotiation process during conditions that have produced far less desirable results at other institutions over the past few years. Both articles contain a great deal of useful information so make sure to take a moment out of your day to give them a read if you missed them the first time around.

In the meantime, keep sending in direct emails; after all, if I didn’t hear from some of yesterday’s the displeased readers, I wouldn’t have been able to point out the existing articles they were asking about.

About Drew McManus

"I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.

I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.

In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.

For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink.

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