Now’s Your Chance To Get Happy

Following up on the article from 11/20/2012 about the potential for improving workplace satisfaction by way of a service called TINYpulse, I entered into a productive conversation with TINYpulse founder David Niu and the two of us have concocted what I believe is the first project in our field solely dedicated to improving workplace satisfaction. Better still, everything is going to be donated!

Adaptistration People 147David is willing to contribute several months of TINYpulse service and I am willing to donate my consulting service over the same period of time to work with one professional orchestra committed to improving workplace satisfaction.


A finalist will be selected from organizations that best demonstrate the following three characteristics:

  1. Sincerity. Have a genuine desire to identify and implement improvements capable of bringing about positive change. As TINYpulse says on their website, don’t try their service unless you’re committed to change, share, and act on what you learn.
  2. Commitment. Be willing to invest the necessary time resources to work with myself and TINYpulse in order to properly design, implement, and measure TINYpulse metrics.
  3. Transparency. Be willing to allow your peers access to the process via a series of articles here at Adaptistration.

The Project

  1. Three months of TINYpulse service for your administrative and artistic employees, to begin no earlier than January 1, 2013 and no later than March 1, 2013.
  2. All consulting services in conjunction with the project provided by Drew McManus LLC, will be donated.
  3. Your orchestra will be featured in a series of articles chronicling the process from start to finish along with a one month post-project checkup. Think of it like a research project, but not quite a stuffy and far more useful.

Initially, I determined the best approach would be reaching out to groups directly and although I still plan to do exactly that, it seemed like a better idea to open up the offering to everyone.

To that end, simply complete the following form by no later than December 29, 2012. Professional orchestras of all budget size can apply provided all of your musicians and administrative employees are paid and you are a registered 501(c)3 in the United States. All submissions will be examined by me, a few trusted colleagues, and Mr. Niu.

There’s no firm deadline but we’ll announce a recipient once we identify a group that we feel best embodies the above criteria. If you have any questions, feel free to get in touch before completing the form.


About Drew McManus

"I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.

I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.

In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.

For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink.

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