I published an article today at ArtsHacker that provides step by step instructions on how to activate one of the most important settings anyone with a Google Analytics account should be using. Ironically enough, the setting isn’t activated by default so you do need to pop in and click a single button buried inside an existing Reporting admin panel. The whole thing won’t take more than 30 seconds and if I write anything more, it will spoil the entire process.
As such, head over to the
post and open up a brand new world of demographics based metrics.
Read One Simple Change To Google Analytics Anyone Can Do About Drew McManus "I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.
I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.
In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.
For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink. View all posts by Drew McManus | Website
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