On two occasions this past week, I had colleagues reach out with questions about how to recover login credentials for a Google account because the organizational email address set as the account owner was either deleted or no longer accessible.
In both cases, the groups gave up and simply started new accounts. The result was losing multiple years of valuable metrics data.
It’s an unpleasant situation to be in and in most cases, an organization isn’t even aware of the problem until it’s too late.
As such, today’s #TBT post is to an article I wrote for ArtsHacker back in 2016 that goes into detail about how to avoid getting smashed in that Catch-22.
Although the process might seem like a pain in the neck, it’s all kinds of sunshine and rainbows compared to going through it when it’s not a time of your choosing.