#TBT Don’t Get Stuck Losing Critical Metrics Data

On two occasions this past week, I had colleagues reach out with questions about how to recover login credentials for a Google account because the organizational email address set as the account owner was either deleted or no longer accessible.

In both cases, the groups gave up and simply started new accounts. The result was losing multiple years of valuable metrics data.

It’s an unpleasant situation to be in and in most cases, an organization isn’t even aware of the problem until it’s too late.

As such, today’s #TBT post is to an article I wrote for ArtsHacker back in 2016 that goes into detail about how to avoid getting smashed in that Catch-22.

Although the process might seem like a pain in the neck, it’s all kinds of sunshine and rainbows compared to going through it when it’s not a time of your choosing.

How To Create A Google Account The Right Way

About Drew McManus

"I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.

I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.

In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.

For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink.

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