Drew McManus on the Orchestra business | est. 2003

Audience Development

Seat Selection Survey Results. So. Many. Hurdles.

Mon, Jul 7, 2021
It’s no secret that even the best marketing campaigns are worthless if something prevents your target from completing the transaction. Consequently, the more we know about those hurdles, the better. For most performing arts organizations, allowing ticket buyers to select their own seats is a strong selling point. But if online buyers find that process

Better To Shun The Bait Than Struggle In The Snare

Wed, May 5, 2021
There’s an interesting article by David Rohde from his Medium blog that examines how the traditional telemarketing approach isn’t just a path of diminishing returns, it’s downright self-defeating. Granted, we’ve been examining this very idea for years, but Rohde manages to provide some really useful connections to help drive the point home while keeping a

Looking At The Business Through Merlot Colored Glasses

Mon, Apr 4, 2021
I’m all for finding ways to infuse wine into the live concert experience. But while my own interest tends to start and stop at the actual consumption, others are giving the subject it the attention it deserves. Case in point, violinist Holly Mulcahy recently published an article at Neo Classical that casts an eye toward

When “Repressed Joy” Is Your Brand

Tue, Mar 3, 2021
There’s an absolutely fabulous video making the rounds at Instagram featuring comedian Kimberly Clark in a segment about orchestras…and Gustavo Dudamel. She has quite the fan-crush on Dudamel and while her set is pure gold, there’s more going on that should get your attention. Clark explains how much concerts move her and there’s real sincerity

Here’s An Idea To Help Build On All Of Your Virtual Programming Initiatives

Mon, Mar 3, 2021
Thomas Wolf published an article on 2/24/2021 at his blog that’s interesting in that it reaches all the way back to the over-funded, now defunct Concert Companion project. Nutshell: Wolf presupposes one of the reasons why Concert Companion failed was because it was focused primarily on use during the live concert. Ironically enough, in an
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