Potentially Troublesome USPS Forwarding Policies

During my recent move, I noticed something different about the USPS mail forwarding policy compared to the my previous move eight years prior in that bulk mail (periodicals, newsletters, magazines, advertisements, circulars, etc.) is no longer automatically forwarded along with other types of mail classes. That option must be manually selected in one of the USPS’ subsequent confirmation messages and is listed separately from magazine and periodical deliveries.

ADAPTISTRATION-GUY-095Moreover, even if the following occupant is good enough to return the mail to the USPS with a “no longer at this address” type of notice, the USPS no longer notifies the sender. In fact, they continue to redeliver it to the original address.

For nonprofits that use bulk mailing permits, this could mean that your mailings may no longer reach the intended target and you’ll be none the wiser. I plan to see what sort of light the USPS can shed on this point but in the meantime, I’m curious to know if anyone out there has encountered this and if so, what does your organization do about it. Take a moment to send in a comment or reach out via email.

About Drew McManus

"I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.

I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.

In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.

For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink.

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