Drew McManus on the Orchestra business | est. 2003

Thinking About The Better Part Of Valor

Wed, Jul 7, 2021
by Drew McManus
Assuming The Metropolitan Opera doesn’t settle the ongoing labor dispute with Musicians beforehand, July 18 may be the earliest date for details to emerge about the recent tentative agreement between the employer and IATSE (International Alliance of Theatrical Stage Employees). July 18 is the date IATSE members plan to hold their ratification meeting so it’s reasonable
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Shop Talk Season 2 Is In the Works

Tue, Jul 7, 2021
by Drew McManus
I am happy to report that Season 2 for Shop Talk is officially in production! We have several episodes scheduled and one of the first will include the most comprehensive collection of stakeholders in a single discussion talking about the process that ultimately produced their side letter for maintaining artistic activity over the pandemic. It’s
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Seat Selection Survey Results. So. Many. Hurdles.

Mon, Jul 7, 2021
by Drew McManus
It’s no secret that even the best marketing campaigns are worthless if something prevents your target from completing the transaction. Consequently, the more we know about those hurdles, the better. For most performing arts organizations, allowing ticket buyers to select their own seats is a strong selling point. But if online buyers find that process
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Get In On The Ground Floor

Fri, Jul 7, 2021
by Drew McManus
Have you ever wondered why your ticketing system is so difficult to use? Do you get exasperated at how freaking hard it is to get the data you need from your CRM? Do you drain hours wondering why you’re forced to use annoying workarounds to sell something as basic as a flex subscription (and why
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#TBT Speaking Of Digital Policies

Thu, Jul 7, 2021
by Drew McManus
Yesterday’s post on ransomware attacks is a good reminder that you should check your website policies to make sure those digital ducks are in a row. Another consideration is if your group has embraced online streaming as a revenue stream, you almost certainly need to update existing policies to cover digital products. Fortunately, all of
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Adaptistration by Drew McManus LLC is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International.
Permissions beyond the scope of this license may be available at https://adaptistration.com/about/terms-of-use-and-permissions/.

PROFESSIONAL DISCLOSURE

Given the author’s position as an arts consultant and technology provider, he does not publish articles examining or focusing on current clients without first obtaining the client’s written permission.

EDITORIAL COMMITMENT

In order to ensure accuracy and provide a comprehensive perspective on any topic, I allow any individual or person officially representing an organization that appears in any Adaptistration article to submit a response which will be published, unedited. Responses are limited to 200 words and must address the issues at hand and the individuals and/or organizations must also be willing to maintain an open dialog for continued discussion.