Shop Talk Season 2 Is In the Works
Tue, Jul 7, 2021
by Drew McManus
I am happy to report that Season 2 for Shop Talk is officially in production! We have several episodes scheduled and one of the first will include the most comprehensive collection of stakeholders in a single discussion talking about the process that ultimately produced their side letter for maintaining artistic activity over the pandemic. It’s
Seat Selection Survey Results. So. Many. Hurdles.
Mon, Jul 7, 2021
by Drew McManus
It’s no secret that even the best marketing campaigns are worthless if something prevents your target from completing the transaction. Consequently, the more we know about those hurdles, the better. For most performing arts organizations, allowing ticket buyers to select their own seats is a strong selling point. But if online buyers find that process
Get In On The Ground Floor
Fri, Jul 7, 2021
by Drew McManus
Have you ever wondered why your ticketing system is so difficult to use? Do you get exasperated at how freaking hard it is to get the data you need from your CRM? Do you drain hours wondering why you’re forced to use annoying workarounds to sell something as basic as a flex subscription (and why
#TBT Speaking Of Digital Policies
Thu, Jul 7, 2021
by Drew McManus
Yesterday’s post on ransomware attacks is a good reminder that you should check your website policies to make sure those digital ducks are in a row. Another consideration is if your group has embraced online streaming as a revenue stream, you almost certainly need to update existing policies to cover digital products. Fortunately, all of
Don’t Get Caught With A Deer-In-The-Headlights Response to Ransomware Attacks
Wed, Jul 7, 2021
by Drew McManus
We’ve examined how important it is for any nonprofit performing arts organization to maintain a data breach policy in the event the group becomes the victim of a cyberattack and the next step in that process is preparing contingency plans for a ransomware attack. Data breach policies are must-haves to protect organizations and their patrons
