Adaptistration Has The Best Readers

There has been some fantastic discussion from the Square credit card reader system post from 3/15/2011. In particular, Colorado Springs Philharmonic Marketing Manager Nathan Willers provided some excellent, and candid, firsthand insight into the service. [Spoiler alert: he has good things to say about Square]…

But don’t stop there, give Nathan’s comment a thorough review along with some of the additional firsthand accounts in the comment thread from folks like composer Mark Schuster. I mentioned in Tuesday’s article that I can always count on readers to come through with info and insight and they certainly didn’t disappoint!

About Drew McManus

"I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.

I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.

In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.

For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink.

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