The Unfriendly Skies Can Be A Funny Place

It looks like Inside The Arts author and celebrated cellist Lynn Harrell’s no holds barred account of his encounter with Delta Airlines and their decision to pilfer all of his, and his cello’s, frequent flier miles continues to garner attention. The 12/27/2012 edition of the LA Times published an article by Donna Perlmutter that features Harrell’s ordeal and expands on it with a slew of similar trials from other musicians.

stretcherAlthough for some, Perlmutter’s article might be telling us what we already know, it’s a thoroughly researched and well written article that continues to shine a light on an unfair business practice that needs to change.

And you know when something is approaching critical mass when it starts to inspire parody. Case in point, the wonderfully barbed satire from the 12/31/2012 edition of The Yard in the form of a spoof news article that proclaims Selfless Cellist Check Herself At Gate, Gives Seat To Instrument.

I would have cried from laughing so hard if the humor were just a little less dark.

Ms. Li, who says she usually buys an extra seat for her cello but could not afford to this time, was hoping her cello could be stowed in a closet in the plane’s cabin. Spirit employees denied this possibility. Fearing for her cello’s safety, and aware of the many horror stories of instruments being damaged aboard aircrafts, Ms. Li requested to check herself instead. To her surprise, the Spirit employees accepted Ms. Li’s proposal. […]

As she was being battered beneath the cabin, Ms. Li’s instrument was receiving first-class service. The cello was polished, restrung, and her bow received a complimentary fresh coat of rosin. It even got to visit the cockpit where the copilot, an amateur cellist himself, tried his hand at the First Bach Suite over the PA system to the delight of the more than a hundred passengers, just as the aircraft had begun its initial descent. The unexpected turbulence resulting from the negligent co-pilot’s impromptu cello recital caused further injury to Ms. Li: head trauma, split seams, and a snapped G String.

About Drew McManus

"I hear that every time you show up to work with an orchestra, people get fired." Those were the first words out of an executive's mouth after her board chair introduced us. That executive is now a dear colleague and friend but the day that consulting contract began with her orchestra, she was convinced I was a hatchet-man brought in by the board to clean house.

I understand where the trepidation comes from as a great deal of my consulting and technology provider work for arts organizations involves due diligence, separating fact from fiction, interpreting spin, as well as performance review and oversight. So yes, sometimes that work results in one or two individuals "aggressively embracing career change" but far more often than not, it reinforces and clarifies exactly what works and why.

In short, it doesn't matter if you know where all the bodies are buried if you can't keep your own clients out of the ground, and I'm fortunate enough to say that for more than 15 years, I've done exactly that for groups of all budget size from Qatar to Kathmandu.

For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, keep track of what people in this business get paid, help write a satirical cartoon about orchestra life, hack the arts, and love a good coffee drink.

Related Posts

Comments (powered by Facebook)

2 thoughts on “The Unfriendly Skies Can Be A Funny Place

Leave a Comment

TWO WAYS TO SUBSCRIBE BY EMAIL:

Subscription Weekly
weekly summary subscription
Subscription Per Post
every new post subscription

Send this to a friend