Drew McManus on the orchestra business.
Have you ever wondered why your ticketing system is so difficult to use? Do you get exasperated at how freaking hard it is to get the data you need from your CRM? Do you drain hours wondering why you’re forced to use annoying workarounds to sell something as basic as a flex subscription (and why there’s no flex subscription product to begin with)? I’ve been watching clients pull their hair out …
Yesterday’s post on ransomware attacks is a good reminder that you should check your website policies to make sure those digital ducks are in a row. Another consideration is if your group has embraced online streaming as a revenue stream, you almost certainly need to update existing policies to cover digital products. Fortunately, all of those items are covered in an article I wrote for ArtsHacker a few years ago. All …
We’ve examined how important it is for any nonprofit performing arts organization to maintain a data breach policy in the event the group becomes the victim of a cyberattack and the next step in that process is preparing contingency plans for a ransomware attack. Data breach policies are must-haves to protect organizations and their patrons when cybercriminals access a network to steal data. Ransomware attacks also focus on accessing a network …
First AGMA (American Guild of Musical Artists) settled and now IATSE (International Alliance of Theatrical Stage Employees). While neither side in the agreement has released information about the deal, the folks over at OperaWire.com have an inside source that says Met General Director Peter Gelb fell far short of the cuts he went to war over. Per information supplied to OperaWire, the agreement was struck early on Saturday morning and includes a …
Over the weekend, I posted a query on Facebook asking what sorts of pain points they encounter when selecting individual seats during the online ticket buying process. The feedback has been fascinating so I thought I would expand on that here with a survey. While I could populate the survey questions with options, I’m more interested in unfiltered feedback. As such, feel free to list as little or as much as …