Did You See The News About The PayPal Fee Increase For Nonprofits?

Just a quick post today to point out that even though they didn’t make much noise about it, PayPal recently announced a range of fee increases that go into effect Aug 2, 2021. For nonprofits, the new rate includes a 63% increase to the per transaction rate ($.30 to $.49). This will hit groups looking to maximize micro-donations especially hard. I can say that most of my Venture users utilize Stripe …

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Showing Salaries Is Finally Catching On So Why Pump The Brakes?

It’s taken a few decades but nonprofit performing arts orgs are finally becoming comfortable with including salary ranges and hourly rates in job postings. The road from there to here was long and uphill; for instance, when Arts Admin Jobs began in 2011, I included a salary range field as a mandatory item and employers spurned it as they would a rabid dog. Once I relented and removed the requirement, listings …

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The Time To Reset Fees Is Now

Ticket fees are always a sensitive topic but if there were ever a better time for organizations to revisit how setting fees and communicating those decisions to ticket buyers, it’s now. Following up on yesterday’s post about how orchestras should be reconsidering their ticket fee structure, it’s something I wasn’t actively thinking about until Lisa Hirsch starting writing about her encounters with post-pandemic ticket fees. In one tweet she points out …

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Are You Thinking About Ticket Fees?

I just want to kick off this topic by posting a Tweet thread from the always sharp Lisa Hirsch, better known to some as the author of The Iron Tongue Of Midnight. Lisa has routinely tracked how organizations assign and deal with fees so it comes as no surprise to see she’s approaching this subject from a post-pandemic ticket buyer perspective. I'm suddenly reminded, after a year of not complaining about …

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Are You Inadvertently Cultivating An Us Against Them Environment?

If you’re ever interested in sparking a conversation among orchestra managers, musicians, or board members, ask them what they think about the us against them mentality. If you do, make sure to order a drink and sit back because it will probably be a long conversation. In a nutshell, us against them usually rears its ugly head during labor disputes but unlike a severe weather event that comes and goes, it’s …

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