A Good Problem To Have

The recent article by Dan Wakin in the 8/11/08 edition of the New York Times reporting on the problems encountered by Met subscribers attempting to exchange tickets presented a fascinating problem-solving scenario: how to anticipate and react to sudden increases in ticket sales. Wakin’s article did an excellent job at setting up the issue, establishing the level of patron displeasure, and presenting a comprehensive response from Met General Manager, Peter Gelb. Subsequently, from a behavioral change management perspective, I found some of Gelb’s statements intriguing…

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No Lack of Power Had They Lacked Power. Unless You Have No Power…

Adaptistration People 043

…or in my case, no reliable internet connection. Given the fact that connection time is sporadic and brief I’m only going to take the time to point out two posts from my Inside The Arts blogging cohorts who have been writing about the Olympics and how it intersects with their arts medium. Joe Patti over at Butts In The Seats posted an intriguing piece entitled No Lack of Power Had They …

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Orchestras In The Olympics

No, this isn’t about synchronized conducting but as I’m watching the opening ceremony for the Olympics in Beijing, I wonder what part classical music (the Western European variety) will play in this year’s games. I know the Cincinnati Pops is in Beijing to officially take part in planned entertainment events but is anyone aware of any other orchestras who are taking part (regardless of nationality)? Regardless, I’ll be happy with the …

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Extended Stay And Social Engineering

It looks like I’ll be staying in Area-51 a bit longer; at the very least I’ll be on site through August 31. Consequently, the Annual Website Reviews may be a bit late this year but rest assured they will be out in the Fall. The work routine is settling into a nice pattern which should provide some time to set up the evaluation schedule and examine the review criteria. I should …

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